Verified Forum
Discussions for UK GP Practice Managers. Sensitive topics can be posted anonymously by verified members.
Staff management, employment law, contracts, appraisals, absence, and all things HR for GP practices.
CQC inspections, Key Lines of Enquiry, significant event audits, safeguarding, and regulatory compliance.
QOF, Enhanced Services, PCN funding, ARRS, budgets, and GP contract income.
EMIS, SystmOne, telephony, online triage, NHS Mail, data protection, and digital transformation.
Career advice, qualifications, salary benchmarking, job hunting, and professional growth for Practice Managers.
Primary Care Network management, DES delivery, ARRS roles, PCN governance, and network finance.
Appointment systems, access policy, DNA management, online triage, patient satisfaction, and complaints.
Honest, peer-reviewed recommendations for GP practice suppliers — IT, telephony, waste, equipment, and more.
Looking after yourself and your team. Burnout, resilience, and wellbeing resources for Practice Managers.
Anything and everything else for GP Practice Managers. Wins, questions, and conversations that don't fit elsewhere.
Share a recent win — big or small
What would you tell your first-day-as-PM self?
What is the best part of your job that outsiders never understand?
Building team morale through a difficult period — what has worked for you?
Burnout is real — how are you looking after yourself?
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